Lost or Stolen Card

We can help you get back to your life — quickly!

To report a lost or stolen card, immediately notify any Idaho Independent Bank branch or contact us as follows:

During normal business hours

Monday through Friday, 8:30 a.m. – 7:00 p.m. MST:

Call Customer Service at (208) 947-1160 in the Boise area.

Or call toll free at 1-800-897-4863.

After business hours, weekends, and federal holidays

Contact the applicable 24-hour help line:

ATM or Debit Cards, call toll free 1-800-854-6219.

Credit Cards, call toll free 1-866-604-0381.