Enjoy a better cardholder experience! Coming July 23, 2018
Idaho Independent Bank (IIB) is excited to announce improvements to our credit card program, including online access to view your account, a new credit card design, enhanced reward program and electronic statement availability. This will mean a few changes to your account, and we want to make sure you know exactly what to expect.
WHAT TO KNOW
- Your new card will be mailed July 9, 2018. Please wait 7-10 business days for delivery.
- New cards will be mailed to each cardholder. The credit card number, expiration date, and CVV number will change.
- The Annual Percentage Rate, fees and other terms of your credit card account will remain unchanged.
- You will not be able to access statements/history from mycardstatement.com after July 19, 2018, so we recommend you save the statements to your computer or print hard copies before this date.
- If you plan to use your card at any ATM, you will need to choose a new PIN. You can select your unique PIN during the activation of the card or call at a later time to select your PIN.
- If you have automatic payments made with your current credit card, make sure to contact each merchant with your new updated credit card number to help avoid any interruption in your service. For your convenience, we have included a recurring activity checklist and answers to frequently asked questions.
- If you use a digital wallet service such as Apple Pay or Google Pay, you will need to add your new card and delete your old card.
- If you have any questions, please call us at 1-800-897-4863 between 8:30 am MT and 7:00 pm MT, Monday thru Friday. After July 23, you may also reach us after hours at 1-855-343-3820.
NEW REWARDS PROGRAM
Starting July 1, 2018, you will have a new rewards program for your Idaho Independent Bank credit card. uChoose Rewards® will allow you to earn points on your credit card purchases to use toward shopping, travel, event tickets, gift cards, cash back, and more. Here are some important information about the transition of the rewards program:
- The last day to earn and redeem your existing ScoreCard® Rewards points is June 30, 2018. For assistance with points redemption, please call 800-854-0790.
- Any remaining points in the ScoreCard® Rewards program after June 30, 2018 and new Uchoose Rewards® points earned between July 1–23 will be transferred to the new uChoose Rewards® Program and will be shown on your uChoose Rewards account by July 24, 2018.
- To register your card or to monitor and redeem your uChoose Rewards® points, visit uchooserewards.com beginning July 24, 2018.
- New rewards program begins with uChoose Rewards
July 9 -12
- New Idaho Independent Bank credit card mailed to cardholders. Allow 7-10 business days for delivery.
- Activate and begin using your new card.
- Your old card becomes inactive and should be destroyed.
Watch for important announcements in your mailbox, email, and theidahobank.com website.
For more information, please visit our FAQ.